Terms and Conditions



1-TERMS AND CONDITIONS

The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.

Privacy Policy

Any information that you submit to Personalized With Luv will not be sold or otherwise released to a third party. All personal information collected during your shopping experience is used to fulfill your order or advise you of the status of your order. If you have any concerns or questions please contact us via email or by phone: 1.917.687.5435

2-ORDERS AND OPTIONS

Product Availability

Occasionally, high demand causes us to run out of certain items before we can update our website. If we do not have an item that you've ordered in stock you will receive an email and we will try to accommodate with an alternative option or a time frame for delivery.

Custom and Personalized Purchases

Custom-designed art and other made-to-order items require payment in full upon order. Because items are made to your specifications, Personalized With Luv cannot accept returns of these items.

Personalized and custom-designed products require varying amounts of time to produce before shipping. Please note that since these items are one-of-a-kind and are produced by hand, the times allowed are only estimates and may vary by a few days. Personalized With Luv works to ship your custom-made and personalized purchases as quickly as possible. For this reason, we cannot guarantee that we will be able to cancel your order after it has been placed. If you need to cancel your order, please call us the same business day at 917.687.5435 and we will do our best to accommodate your request.

All sales on discounted or special sale items are final.

Payment Options

We accept Paypal or money orders. The majority of purchases from Personalized With Luv are gifts, therefore, we never include the receipt with your order. A receipt is emailed to you immediately upon placing your order. If you need another copy of your receipt please contact us and we will email one to you.

Sales Tax

Personalized With Luv collects 8.65% sales tax on products shipped to the residents of New York State.

Order Cancellation

Personalized With Luv works to ship your purchases as quickly as possible. For this reason, we cannot guarantee that we will be able to cancel your order after it has been placed. If you need to cancel your order please call us the same business day 1.917.687.5435 and we will do our best to accommodate your request. If your item has already shipped, please see our Return Policy.

Shipping and Delivery

Unless noted on the individual product page, all stock orders are shipped in approximately 3 business days after you place your order. PLEASE NOTE: choosing an expedited shipping method only speeds up the shipping transit time - it does not expedite the time before shipping on custom or personalized purchases. Custom items may take 1-3 weeks for shipping. If you require expedited processing, please indicate this in the special instructions box during check out.

Our shipping and delivery days are Monday through Friday, excluding holidays.

We regret that we cannot ship to Post Office boxes.

Please be sure that the "Ship To" address entered is accurate and complete to ensure prompt delivery.

Order Status

Upon shipment of your order, you will receive an email with your UPS tracking number. You may visit the UPS Tracking Page on their website to check the status of your delivery at any time.

3-RETURNS AND EXCHANGES

Custom Items

Because artisans craft these items to your specifications, Personalized With Luv cannot accept returns of custom items.

Non-Custom Items

Personalized With Luv is happy to accommodate returns and exchanges on full-priced merchandise within 14 days from receipt of merchandise. Please contact us at 1.917.687.5435 to coordinate your return. Merchandise must be unused and in it's original condition. Sale merchandise is not returnable. Shipping and handling fees are not refundable unless the item was damaged during shipping. Re-shipping charges will be applied in the case of exchanges unless the exchange is due to an error on our part. Please call us for a return address at 1.917.687.5435

Include your name, address, email address, reason for return, order number (if you have it) and a request for either a refund or exchange. Refunds can only be credited back to the card used to make the original purchase. Within two weeks of receipt of your return we will process either your refund or store credit. Information about how to redeem your store credit will be emailed to you. Please be assured that if the item you are returning is a gift, the gift giver will not be notified of your return.

4-GENERAL INFORMATION

International Orders

At this time, Personalized With Luv does not ship items outside the 50 United States.

Email Newsletters

As a customer of Personalized With Luv you will be subscribed to our e-newsletters and notified when new products are added and when special sales take place. To unsubscribe please send an email to us with unsubscribe in the subject.

New Product Submission

We are always on the looking for new products to add to our unique selection. If you are an artisan or represent a manufacturer who offer?s unique baby gifts, accessories or monogramable items, tell us about yourself and your products. We would LUV to hear from you!

Email us info@personalizedwithluv.com

Please include your company name, contact name, address, phone number, fax number, email address and website address (if applicable) in your email. If you do not have a website with images, please email us product photos as well as your wholesale pricing for our review. In order to review your product and determine if it is a good fit for our website we must have all wholesale information.

We regret that we cannot personally respond to each submission unless we are interested in adding your product to our offerings. We appreciate your interest in Personalized With Luv! We look forward to hearing from you soon!

All notices from Personalized With Luv to You may be posted on our Web site and will be deemed delivered within thirty (30) days after posting. Notices from You to Personalized With Luv shall be made either by e-mail, sent to the address we provide on our Web site, or first class mail to our address at: Personalized With Luv, 4 Vera Avenue, Plainview, NY 11803

5-LEGAL NOTICE

Copyright

All content appearing on this Web site is the property of Personalized With Luv. As a user, you are authorized only to view, copy, print, and distribute documents on this Web site so long as:

(1) the document is used for informational purposes only, and

(2) any copy of the document (or portion thereof) includes the following:

Copyright © 2007-2008 Personalized With Luv. All rights reserved.

Trademarks

All brand, product, service, and process names appearing on this Web site are trademarks of their respective holders. Reference to or use of a product, service, or process does not imply recommendation, approval, affiliation, or sponsorship of that product, service, or process by Personalized With Luv. Nothing contained herein shall be construed as conferring by implication, estoppel, or otherwise any license or right under any patent, copyright, trademark, or other intellectual property right of Personalized With Luv or any third party, except as expressly granted herein.

Use of Site

This site may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this site may contain technical inaccuracies or typographical errors. Information, including product pricing and availability, may be changed or updated without notice. Personalized With Luv and its subsidiaries reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if Personalized With Luv believes that customer conduct violates applicable law or is harmful to the interests of Personalized With Luv and its subsidiaries.

Product Availability

Although the information on this Web site is accessible worldwide, not all products or services discussed in this Web site are available to all persons or in all geographic locations or jurisdictions. Personalized With Luv and the advertisers each reserve the right to limit the provision of their products or services to any person, geographic area, or jurisdiction they so desire and to limit the quantities of any products or services that they provide. Any offer for any product or service made in the materials on this Web site is void where prohibited.

Governing Law: In the event of litigation, both parties agree that the Law of the State of business registration of Personalized With Luv shall apply. Further, both parties shall consent to the jurisdiction of said State's courts, or in the event of diversity of citizenship, the United States District Court for the (District). Both parties expressly waive a trial by jury.

These TERMS AND CONDITIONS constitute the entire agreement between you and Personalized With Luv with respect to this Web site. The Terms and Conditions supercede all prior or contemporaneous communications and proposals, whether electronic, oral or written between you and Personalized With Luv with respect to this Web site. No modification of the Terms and Conditions shall be effective unless it is authorized by Personalized With Luv in writing. If any provision of the Terms and Conditions is found to be contrary to law, then such provision(s) shall be constructed in a manner to closely reflect, as much as possible, the intentions of the parties, with the other provisions remaining in full force and effect.